The Muthaiga Travel Story
With over 30 years in the Travel Industry, Muthaiga Travel Limited has grown from strength to strength and become the Travel Management Company of choice for various corporate organizations, Diplomatic Missions, NGOs, UN Bodies, as well as individual travellers who benefit from our cost effective and unique travel programs. Our sound financial backing and experience accords us the opportunity to draw from a variety of resources that help us meet customer needs. Through our dedication, we have earned an excellent reputation for the personalized care and attention we offer our clients.
MUTHAIGA TRAVEL LTD has established itself as one of Kenya’s Leading Travel Agency and Tour operator. Our company was established in 1988, and currently has two directors:
- Klarissa Wills (Managing Director)
- Mira Bid- Shah (General Manager)
who are backed by an enthusiastic team that has a passion for travel. Together we provide expertise to successfully meet our customers travel policy objectives. We have a team of 50 in Kenya and 21 in South Sudan.
Muthaiga Travel Management Team
Why Muthaiga Travel
At Muthaiga Travel, we believe that in order to maximize value for money, service should not be compromised; therefore, there must be excellent service delivery. Where there are efficiencies in service delivery you will observe that costs actually do come down.
Outside of normal working hours, we offer a 24-hour emergency service.
We have availed dedicated lines to provide any Emergency related Assistance. Additionally, Senior Staff and Managers are on call after working hours, during the weekend and public holidays to deal with any travel related emergencies.
Below are our emergency numbers:
+254 718 002 012
+254 718 002 103
+254 731 325 470
+254 731 325 476
30 Years of Experience
Through the 30 years we have been in operation, we have achieved significant growth and are currently recognized as one of the Market Leaders in the Travel Industry in Kenya. Our services have been tried, tested and proven to work exceptionally well.
At Muthaiga Travel we provide full, prompt, accurate and expert international and domestic travel products and services. Additionally, we have proactively invested in the best practices and processes to ensure excellent service delivery to all our customers and guarantee that they are receiving the best value for their money.
Our travel consultants provide end-to-end reservation service and can book hotels in local and international destinations. To ensure consistent and professional service during the hotel segment of the reservation.
We provide airport transfer services to our corporate and individual clients at competitive rates both locally and internationally. In cases where transportation for bigger groups is required to attend seminars and conferences or team building activities we provide shuttle services.
The vehicles operate 24/7 for transfers to all parts of the city and its surroundings. All transfers are properly recorded and the pick-up and drop-off times communicated to the customer prior to travel. We arrange transfer pick-up times well in advance and ensure that the vehicle awaits the traveller by the flight’s landing time.
We ensure that our fleet is:
- Clean & well maintained
- Fitted with tracking devices for your safety
- Fitted with VHF radio communication devices to make communication easy
- Clearly branded
We provide airport transfer services to our corporate and individual clients at competitive rates both locally and internationally.
Visas, Passports & Work Permits Processing Services
At Muthaiga Travel we provide complete assistance with all stages of visa applications, through our Connection Department.
At the time of booking, the Travel Consultant advises of any relevant passport or visa requirements and ascertains whether the traveller already possesses valid documents for travel. If not, the applicable forms are provided and once completed and returned, they are dispatched to the respective embassy/consulate for processing. The traveller is advised of the expected return date and the whole process is quality logged and controlled by our staff. On issuance and release, the passport is collected by our own staff and returned to the traveller.
We are well experienced in organizing conferences, seminars and board meetings for small and large groups, within and outside of Nairobi. Members of our staff would be assigned to your office to assist with the organization and formalities required.
During the conference a help-desk is set up outside the conference room for the staff members to handle all ticketing and tours inquiries, including reconfirmation of onward flights for conference delegates.
Africa is a dream destination in every sense – home to unforgettable Safari Experience and extraordinary scenic beauty. We travel the length and breadth of every destination we recommend to make sure that our advice is based on firsthand experience.
If you wish to see Africa’s most popular and iconic destinations or perhaps you are more interested in the retreats and hidden gems. Whatever your travel needs and wishes are, at Muthaiga Travel we can tailor-make your dream vacation at a pocket friendly cost.
Muthaiga Travel also partners with SafariBookings which is The Largest Marketplace for African Safaris.
We love finding for you exactly the type of getaway you are looking for. We have a range of destinations that that inspire. At Muthaiga Travel we don’t book Holidays we book Memories.
Whatever your requirements or budget, Muthaiga Travel offers the best value for money with our tailor-made packages.
At Muthaiga Travel we know how precious family time is, which is why we aim to create the perfect family holidays for the whole family, one full of unique moments that everyone remembers for years to come. Our experienced travel consultants have collated recommendations and experiences of the little things that make a family holiday so special.
Family holidays are not just about the children, you want to relax and enjoy yourself too. Whether you want to unwind in a family villa complete with a private pool or discover the marine life in the Indian Ocean, Muthaiga Travel will create for you perfect family holiday experience.