Muthaiga Travel | Kenya's Leading Travel Agency!Muthaiga Travel | Kenya's Leading Travel Agency!
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About Us


Who We Are?

MUTHAIGA TRAVEL LTD has established itself as one of Kenya’s Leading Travel Agency and Tour operator. Our company was established in 1988, and currently has three directors:

  • Klarissa Wills (Managing Director)
  • Joy Ruo-Vogt (General Manager) and
  • Mira Bid- Shah (Business Development Manager)

who are backed by an enthusiastic team that has a passion for travel. Together we provide expertise to successfully meet our customers travel policy objectives. We have a staff of 35 in Kenya and 25 in South Sudan.

Our Services

We provide a wide range of travel services which include:

  • air ticketing to domestic, regional and international destinations.
  • arranging hotel accommodation to local and international hotels and lodges
  • car hire and airport transfers
  • sight-seeing tours and safaris in Eastern Africa
  • conferences and seminars
  • travel insurance
  • provision of information on travel related information. These information includes as visa / travel permit applications, health and vaccination requirements among others.

Offices in Nairobi

Head office:

Situated at Muthaiga Shopping Centre on Limuru Road on the way to Gigiri.

Branch office:

In the hub of Westlands at 9 West, 2nd Floor.

Working hours

Mon – Fri 08.30hrs to 17.30hrs

Saturdays 09.00hrs to 12.30hrs

After working hours: You will always find an experienced travel consultant on call.

Frequently Asked Questions

Why should I book through Muthaiga Travel, rather than booking the trip myself?

We believe there are five broad benefits to booking through us;

  1. our first-hand knowledge of the holiday you plan to book,
  2. the leverage we wield with our suppliers,
  3. having one point of contact for all arrangements,
  4. financial protection, and
  5. our commitment to avoid surcharging clients with foreign exchange risk. We have spent several years sourcing and selecting the very finest properties, airlines and activities from around the world and has firsthand experience of everything we offer.

Apart from saving you huge amounts of research time we would like to think that our relationships with suppliers are built on very strong foundations and give our clients the very best of what is on offer.

Our relationships with properties, guides and ground handlers have been built up over many years and we are therefore able to wield a certain amount of leverage on them to give our clients the very best service, upgrades where possible etc.

Having one source to arrange everything and one point of contact to make changes is central to your peace of mind.

We relish a challenge, so if there’s something special you would like to organize, let us know and we will do our best to make it happen.

We are constantly putting together corporate trips from simple six people weekends to far more innovative trips for larger groups. Please see the business travel section of the website for more details and ideas of the sort of trips we have organised to date. For further details you can contact us via

Yes. This is because, holidays involve activities that you are unlikely to be covered for under your existing policy. We will not sell a holiday to someone who is not sufficiently covered.

We regularly speak to our clients who are parents to ensure the whole experience of travelling as a family is made as easy as possible. From our ongoing research, and our own experience as parents, we have created a portfolio of trips we believe are the best for families – be they R&R beach holidays or more experience-led and educational adventures.

You can rest assured your money is safe with Muthaiga Travel because we are a dully registered travel agency company in Kenya and prove on this can be can be provived on request.

Travel Management

business-travel at muthaiga travel

Business Travel Services

Business travel is a necessity in today’s global economy, for the traveler it’s essential that you can make the most of your time. In addition to our 23 years of travel industry experience, we have a business travel solution that can meet your needs, no matter the size of your business or how often you travel. If you’re looking for someone who’ll add value to your business travel, we’ll do everything possible to help you save time, money and worry.

At Muthaiga Travel we believe travel is about so much more than just getting from point A to B. Travel should be enjoyed not endured! That’s why our Concierge Services are specially designed to take the hassle and worry out of your journeys and to make your travels less stressful and far more enjoyable.

With a suite of products and services and a culture that focuses on customer service, Muthaiga Travel is a professional organization dedicated to developing long-term partnerships with our clients. We are committed to establishing and maintaining the highest standard of integrity and customer service and we remain steadfast in our business ethic, never losing sight of the needs of our clients.

our promise muthaiga travel

What we promise to Provide

  • A one-stop shop – we will organise everything so you’ll save time, get plenty of choice and access to the best price available.
  • Personalised Travel Consultant – you’ll get a dedicated travel consultant so you won’t have to explain the same thing twice!
  • Management reporting and analysis – specialised reports give you information on how to maximise your savings.
  • Cost saving – you can trust that no matter how small the detail if there’s a saving to be made, we’ll find it for you.
  • Dedicated service 24-hours a day, seven days a week – any issues with your travel or plans get change, you can call us wherever and whenever you need.
  • Cost saving – you can trust that no matter how small the detail if there’s a saving to be made, we’ll find it for you.
  • Client Profiles: We maintain a secure profile system, providing a vast array of personal information to suit corporate and individual needs, including seat selection, mileage numbers and hotel/car preferences.

Your Benefits

The services offered by Muthaiga Travel are specifically designed to assist corporate clients in effective travel program management. They include:

  • Take control one of your company’s expenses
  • Travel management options designed to save your company money and be flexible for your needs
  • Reports to track your company’s travel expenditures – Where is the money being spent?
  • Long term relationships with travel professionals that understand your business and travel spend
  • Muthaiga Travel’s 24 hour Emergency contact
  • Corporate Incentive travel programs

Professional Bodies

We are a IATA (International Air Transport Association) accredited agent since 1995.This ensures that we comply with high international standards of services. Other professional bodies are as below.